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Legal

Terms & Conditions

Last updated: 1 May 2026

1. Scope and Acceptance

1.1 These Terms and Conditions (“Terms”) govern the access to and use of the mobile application operated by tayp Germany UG (haftungsbeschränkt), Kolonnenstraße 8, Berlin, Germany (“Company”, “we”, “us”).

1.2 By downloading, installing, or using the App, you agree to be bound by these Terms.

1.3 If you do not agree, you must not use the App.

2. Eligibility

2.1 The App is strictly intended for users who are at least 18 years old.

2.2 By using the App, you confirm that you meet this requirement.

2.3 We do not knowingly permit minors to use the App.

3. Nature of the Service (Informational & Communication Tool Only)

3.1 The App is a technical communication tool that enables users to:

  • create proximity-based contact links via Bluetooth or QR codes,
  • send anonymized notifications to past contact connections,
  • access informational content regarding sexually transmitted infections (STIs),
  • access third-party laboratory testing services.

3.2 The App does not provide:

  • medical diagnosis,
  • medical treatment,
  • clinical advice,
  • emergency services,
  • epidemiological confirmation of exposure.

3.3 All health-related content is strictly informational and must not be relied upon as a substitute for professional medical advice.

4. No Doctor-Patient Relationship

4.1 Use of the App does not create any doctor-patient, healthcare provider-patient, or similar professional relationship.

4.2 No content within the App constitutes medical advice or a medical opinion.

5. Anonymous Notification System

5.1 The App allows users to send anonymized STI-related notifications to past Bluetooth or QR-based contact connections.

5.2 Notifications are:

  • user-generated,
  • not verified by us,
  • not medically validated,
  • not based on confirmed diagnostic data.

5.3 We do not guarantee:

  • accuracy of notifications,
  • identity of senders or recipients,
  • actual exposure or infection status.

5.4 Users acknowledge that notifications may be incomplete, incorrect, or misused.

6. Bluetooth, Device Identifiers and Connection Limitations

6.1 The App uses Bluetooth signals, device identifiers (UUIDs), and QR-based connections to create contact links.

6.2 These technologies are inherently limited and may be affected by:

  • device settings,
  • hardware limitations,
  • signal interference,
  • operating system restrictions.

6.3 We do not guarantee:

  • that all relevant contacts will be detected,
  • that connections are complete or accurate,
  • that contact chains reflect real-world interactions.

7. User Responsibilities

Users agree to:

  • provide accurate and lawful input data,
  • use the App only for its intended purpose,
  • not misuse the notification system,
  • not send harmful, harassing, defamatory, or abusive content,
  • not attempt to reverse engineer or manipulate contact chains.

8. Prohibited Use

Users must not:

  • impersonate other individuals,
  • send false or misleading STI notifications,
  • use the App for harassment or stalking,
  • attempt unauthorized access to systems or data,
  • use automated systems or bots,
  • exploit the App for unlawful surveillance or tracking.

We reserve the right to suspend or terminate accounts (or device-level access) in case of violation.

9. Misuse and Abuse Prevention

9.1 We may implement technical and organizational measures to detect abuse.

9.2 We may restrict or block access if misuse is suspected.

9.3 We are not responsible for interpersonal conflicts arising from App usage.

10. Third-Party Services and External Platforms

10.1 The App integrates or links to third-party services, including:

  • laboratory testing providers,
  • Shopify-based checkout systems,
  • external payment and product providers.

10.2 We do not operate or control these third-party services.

10.3 Contracts for purchases are concluded directly between the user and the third-party provider.

10.4 We are not responsible for:

  • product quality,
  • service availability,
  • pricing,
  • refunds or disputes with third parties.

11. Purchases and Checkout Flow

11.1 The App may provide a product selection interface.

11.2 Actual purchase transactions are completed outside the App via third-party checkout systems.

11.3 We do not process payments directly.

11.4 Any contractual obligations arise solely between the user and the respective merchant.

12. Health and Safety Disclaimer

12.1 The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.

12.2 STI-related notifications are:

  • informational,
  • user-generated,
  • not clinically verified.

12.3 Users must always consult qualified healthcare professionals before making medical decisions.

12.4 We do not guarantee that use of the App will prevent transmission or infection of any condition.

13. Laboratory Services Disclaimer

13.1 Any testing services offered are provided by third-party laboratories.

13.2 We do not conduct, process, or validate medical tests.

13.3 We assume no responsibility for:

  • test accuracy,
  • processing times,
  • results interpretation,
  • medical consequences.

14. Data Protection and Privacy

14.1 Data processing is governed by our Privacy Policy, which forms an integral part of these Terms.

14.2 In case of conflict, applicable data protection laws prevail.

15. Availability and Technical Limitations

15.1 We do not guarantee uninterrupted availability of the App.

15.2 Maintenance, updates, or technical failures may temporarily limit access.

15.3 Bluetooth and device-based functionality may be inherently unreliable.

16. No Warranty

To the maximum extent permitted by law:

  • the App is provided “as is” and “as available”,
  • we do not warrant accuracy, reliability, or fitness for a particular purpose.

17. Limitation of Liability

17.1 We are liable only for intent and gross negligence.

17.2 In cases of slight negligence, we are only liable for breaches of essential contractual obligations (“cardinal duties”).

17.3 Liability is limited to foreseeable damages typical for this type of service.

17.4 We are not liable for:

  • indirect damages,
  • emotional distress,
  • reputational damage,
  • loss resulting from incorrect or missing notifications,
  • actions taken based on App information,
  • third-party services or laboratory outcomes.

17.5 Mandatory statutory liability (including under product liability law) remains unaffected.

18. Indemnification

Users agree to indemnify and hold the Company harmless from claims arising out of:

  • misuse of the App,
  • unlawful notifications,
  • violation of these Terms,
  • infringement of third-party rights.

19. Suspension and Termination

We may:

  • suspend access,
  • restrict features,
  • terminate usage rights

if users violate these Terms or misuse the App.

20. Intellectual Property

All App content, design, software, and trademarks remain the property of the Company or its licensors. Users are granted a limited, non-transferable license to use the App.

21. International Use

Users are responsible for compliance with local laws in their jurisdiction. We do not guarantee that the App is compliant with all local regulatory frameworks outside the EU.

22. App Store Terms

Users must also comply with:

  • Apple App Store Terms
  • Google Play Terms

These Terms supplement, but do not replace, App Store requirements.

23. Changes to the Service and Terms

We reserve the right to modify:

  • the App,
  • features,
  • these Terms

Users will be informed of material changes. Continued use constitutes acceptance.

24. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. Mandatory consumer protection laws of the user’s country of residence may also apply.

25. Dispute Resolution

No mandatory arbitration is imposed. Users may contact local consumer protection authorities.

26. Contact

tayp Germany UG (haftungsbeschränkt)
Kolonnenstraße 8
Berlin, Germany
Email: support@tayp-app.com

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